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System Requirements

Supported browsers - We support browsers compatible with TLS 1.2+

Google Chrome version 49+ Mozilla Firefox, version 44+ Safari version 9+ Microsoft Edge, all Chromium-based versions   Opera version 4. 

Do not use Internet Explorer. After June 15, 2022, the Internet Explorer desktop application is not supported by Microsoft, automatically redirecting users to Microsoft Edge.

Supported platforms

  • Windows 10+
  • Mac OS X
  • IOS
  • Android

Users on supported platforms should use a modern web browser such as Microsoft Edge, Google Chrome, or Mozilla Firefox.

  • Set your default browser
  • Set Chrome as the default browser
  • Set Microsoft Edge as your default browser
  • Set Firefox as the default browser

Browser issues Browser settings must allow font downloads, cookies, and JavaScript to allow full usage of the toolkit. For a faster user experience, users should upgrade to the latest version of Safari or use a modern browser.

Speed, cookies, and JavaScript Please check that your browser and platform is supported. An internet connection of 10 Mbps or higher is recommended to browse this site. In a typical session you might view thousands of images and the speed of your internet will be the primary cause of any performance issue. We use Elastic search and Amazon CloudFront web services who provide optimal high-speed performance. Content delivery networks provide a globally distributed network of proxy servers that cache content, such as web videos or other files, locally for consumers. This improves the speed of downloading the content. Our page load and access speeds are virtually unaffected by the number of users accessing the system.

If you load thousands of search results at once, your browser might run out of memory. For optimal performance and page load speed you will need; 

  • A reasonably reliable internet connection.
  • Cookies enabled.
  • JavaScript is enabled.

Troubleshooting internet speed issues

  • Make sure you have a reliable internet connection - test your speed with an online internet speed test.
  • Check that you have cookies and JavaScript enabled.
  • Try other browsers - Chrome, Firefox, Microsoft Edge - your other browsers may have different cookies and JavaScript settings.
  • Try browsing on your mobile phone with WIFI turned off. If browsing speed is OK on your phone your desktop network may have an issue. Contact your Internet Service Provider (ISP) for advice.
  • Try browsing from another location such as home instead of your office.
  • If you are feeling adventurous, try viewing the site from Opera with VPN enabled.

Troubleshooting browser memory issues

  • Increase the memory allocated to your browser 
  • Shut down all other applications so that your browser can use more of the available memory.
  • Try more refined (smaller) search results.
  • Try other browsers or locations.

Ask our Support team If you still need help, please provide as much information as you can:

Platform - e.g. iPad, PC, Laptop, etc. Operating system - e.g. Windows 10, iOS, OSX, Linux, etc. Browser – e.g. Safari, Edge, Chrome, Firefox, etc. Site name – e.g. www.mytourcompany.com Your email address – e.g. yourname@mytourcompany.com Date and time of the issue and whether it is consistent.

 

 

System Requirements

Asset type post
ID 118833
Word count 518 words

Licence

Licence Royalty Free You can use this asset for marketing and advertising campaigns promoting Scotland as a tourism destination without paying royalties or license fees. It can be used for creating promotional materials, advertisements, and digital campaigns to highlight Scotland's experiences to encourage people to Live, work, study, or visit. However, it can't be used for any other purpose that doesn't promote Scotland.
Expiry No expiry date
Release date
Added at
Updated at:
Usage Editorial content can be published in a variety of formats ranging from print or digital to online. In print content can be featured in *newspapers *magazines *brochures. Online content can be published in a *blog *website *article or *social media. Regardless of the format this content should always promote Scotland’s tourism in a positive way.

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