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The Centre of Attraction

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A SHOPPING mall in the heart of West Lothian has secured one of the highest quality assurance accolades from the national tourism organisation.

The Centre Livingston, which boasts over 150 stores and over 20 eateries, including Debenhams, M&S, New Look, Primark, Nando’s, Wagamama and ASK Italian has achieved the prestigious 5-star Tourist Shop award from VisitScotland, one of five shopping centres in Scotland to achieve this grading, and one of six businesses across West Lothian to receive the 5-star award. 

VisitScotland Chief Executive Malcolm Roughead visited The Centre today (Thursday 26 September) to present the award, as part of an annual Listening Tour of the country to engage with industry and tourism leaders, business owners and operators across the country.

VisitScotland Chief Executive Malcolm Roughead said“From retail to accommodation, delivering a quality experience that meets, and exceeds, visitor expectations is crucial in making Scotland a must-visit, must-return destination.” “Our Quality Assurance scheme helps businesses to reach their full potential and truly shine. The scheme is about more than just the ‘stars’ on the door - it’s about the entire visitor experience, about investing in your business, driving-up quality and creating jobs.”Patrick Robbertze, Centre Director at The Centre, Livingston said“To be recognised in this way is a wonderful achievement, which we are all very proud of.” West Lothian Council’s Executive councillor for development and transport Cathy Muldoon said“The Centre is a huge asset for West Lothian, helping bring visitors to West Lothian and supporting the local economy.”

Following his tour of The Centre, Mr Roughead went on to meet with representatives from Midlothian and East Lothian Council as well as visiting Rosslyn Chapel and the Belhaven Visitor Centre in East Lothian.

Building on the successes of similar events held over the recent years, this series of Chief Executive Listening Tour meetings gives tourism organisations and businesses the opportunity to speak directly to Mr Roughead. 

VisitScotland’s Quality Assurance schemes can open the door to new customers. It is a powerful marketing tool and works well with online review sites in using an independent perspective to measure visitor experience against tried and tested criteria, so visitors know exactly what to expect.

For more information on VisitScotland’s Quality Assurance Scheme, go to www.visitscotland.org 

For more information on The Centre, go to https://www.thecentrelivingston.com/“>https://www.thecentrelivingston.com/

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The Centre of Attraction

West Lothian Shopping Centre achieves five-star status

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Word count 512 words

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Licence Editorial A Licence to use assets for editorial purposes, which is, to illustrate an event or story in an article but not commercially such as marketing a product or print ad. An Editorial asset may show a brand, a trademarked logo or product, a public personality, or recognisable people, without a signed release or with limited releases. When you use VisitScotland Editorial content you do so to illustrate Scottish tourism in a positive way.
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Usage Editorial content can be published in a variety of formats ranging from print or digital to online. In print content can be featured in *newspapers *magazines *brochures. Online content can be published in a *blog *website *article or *social media. Regardless of the format this content should always promote Scotland’s tourism in a positive way.

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